CONTACT US

CONTACT

support@revenantedge.com

CUSTOMER SUPPORT HOURS

Monday – Friday 8:00am - 4:00pm EST
Excluding the weekend and major holidays.

SOCIALS

FREQUENTLY ASKED QUESTIONS

CAN I MAKE MODIFICATIONS TO MY ORDER AFTER IT'S BEEN PLACED? ›
Orders are processed immediately. Changes can only be made within 30 minutes of placement.
I USED THE INCORRECT ADDRESS. HOW CAN I UPDATE IT? ›
Contact us immediately. If the order has not shipped, we can update the destination.
HOW CAN I CANCEL MY ORDER? ›
Cancellations must be requested before processing. Once an order is fulfilled, it cannot be canceled.
HOW DO I START A RETURN? ›
REVENANT EDGE DOES NOT ACCEPT RETURNS OR EXCHANGES. ALL SALES ARE FINAL.
HOW DO I KNOW MY ORDER IS CONFIRMED? ›
An email confirmation is sent immediately after checkout. Please check your spam folder if it does not appear.
WHEN WILL I RECEIVE MY ORDER? ›
Orders typically ship within 3-5 business days. Transit time varies by destination.
DO YOU SHIP INTERNATIONALLY? ›
Yes. Shipping rates and estimated delivery times are calculated at checkout.
MY TRACKING INFORMATION STATES MY ORDER WAS DELIVERED BUT I HAVE NOT RECEIVED IT? ›
Please check with neighbors or building management. If still missing after 24 hours, contact the carrier directly.
WHY WAS MY ORDER CANCELED? ›
Orders may be canceled due to stock availability or failed payment authorization.
WHAT PAYMENT METHODS DO YOU TAKE? ›
We accept all major credit cards, PayPal, and Apple Pay.
HOW DO I KNOW IF AN ITEM WILL FIT? ›
Refer to the specific size chart on each product page. Our tees feature a boxy streetwear fit.
HOW DO I FIND OUT WHEN NEW STYLES ARE RELEASED? ›
Follow us on Instagram and subscribe to our newsletter for drop announcements.
WHEN CAN I EXPECT A RESPONSE FROM CUSTOMER SUPPORT? ›
Our team typically responds within 24-48 business hours.
MY PACKAGE IS BEING RETURNED TO SENDER. WHAT ARE THE NEXT STEPS? ›
Once received back at our warehouse, we will contact you to arrange re-shipment.
I PLACED MULTIPLE ORDERS. CAN I COMBINE THEM? ›
Orders cannot be combined once they are placed.
I RECEIVED A DAMAGED PRODUCT. WHAT SHOULD I DO? ›
Email support with your order number and photos of the damage within 48 hours of delivery.
CAN I RETURN MY ONLINE ORDER IN STORE? ›
We do not currently operate physical storefronts and all sales are final.
CAN I RETURN COLLABORATION ITEMS? ›
Collaboration items are limited edition and are not eligible for return or exchange.
IF AN ITEM IS SOLD OUT WHEN WILL IT BE AVAILABLE AGAIN? ›
Restocks are not guaranteed. Follow our socials for updates on back-in-stock items.
MY ORDER IS A GIFT. DO YOU INCLUDE THE PRICE IN THE PACKAGE? ›
Invoices included in shipments do not list pricing.
DO YOU OFFER GIFT RECEIPTS OR GIFT CARDS? ›
We do not offer gift receipts or gift cards at this time.
CAN I GET SOME FREE STICKERS? ›
Stickers are included in select orders while supplies last.